Technology Alone Won’t Save You. The Right Strategy Will
Most businesses invest in ERP software expecting it to streamline operations and drive efficiency, but technology alone is only as effective as the strategy behind it.
Without clearly defined processes, effective communication, and strong user adoption, even the most advanced ERP systems—whether Odoo, Sage, or Microsoft Dynamics—can quickly become costly missteps rather than transformative solutions.
That’s where I come in.
I specialize in bridging the gap between business needs and technology, ensuring that ERP implementations are not just deployed but fully optimized for success. By refining workflows, improving adoption strategies, and aligning systems with real business objectives, I help organizations unlock the full potential of their technology investments.
Beyond ERP and business process optimization, I am also the founder of ScamStall, a fraud prevention and cybersecurity awareness platform. Recognizing that fraudsters exploit greed, deception, and urgency, I developed the S.C.A.M. Framework—a simple yet powerful tool designed to help individuals and businesses recognize, avoid, and combat scams.
The S.C.A.M. Framework: Outsmarting Fraud in a Digital World
Fraudsters rely on creating panic, urgency, and unrealistic promises to manipulate victims. The S.C.A.M. Framework provides a structured approach to identifying and stopping scams before they cause damage.
Whether it’s optimizing business processes through technology or safeguarding against fraud, my mission is simple: help businesses and individuals operate smarter, safer, and more efficiently.
What I Do (And Do Exceptionally Well)
Certified Business Analysis Professional (CBAP) – IIBA
Odoo 16 Certified Business Functional Consultant
Professional Scrum Master 1 (PSM1)
Google Analytics & Ads Display
A Showcase of My Work
Problem: Inefficient manual processes in admissions and data management led to delays, errors, and low student satisfaction.
What I Did:
- Conducted gap analysis to identify inefficiencies in admissions and administrative workflows.
- Designed and implemented a digitization plan, leveraging Odoo ERP to automate processes.
- Created prototypes, wireframes, and process models to guide development teams.
- Managed requirements throughout the project lifecycle, ensuring alignment with stakeholder needs.
- Conducted user acceptance testing (UAT) with a 98% pass rate.
Documents Created: BRD, FRD, NFRD, RACI Matrix, Process Flow Diagrams, Swim Lane Diagrams, User Stories, Test Plans, RTM, User Guides, Training Materials.
Savings/Outcomes:
- 68% reduction in manual data entry.
- 70% increase in operational efficiency.
- 90% improvement in student satisfaction.
- 50% increase in productivity through workload assessments.
Problem:
- Inefficient processes and slow remittance times negatively impacted customer experience.
- Lack of integration with payment gateways for instant payments to African bank accounts, a service not offered by major competitors like Western Union.
- Non-compliance with FINTRAC regulations, posing legal and operational risks.
What I Did:
- Conducted a comprehensive analysis of existing business processes to identify bottlenecks and inefficiencies in remittance workflows.
- Collaborated with stakeholders to define business requirements and prioritize improvements to enhance customer experience.
- Spearheaded the integration of payment gateways to enable instant payments to African bank accounts, a unique offering that differentiated the company from competitors like Western Union.
- Designed and implemented systems to ensure full compliance with FINTRAC regulations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
- Conducted data analysis to identify trends, optimize operations, and improve decision-making.
Documents Created:
- Business Requirements Document (BRD)
- Functional Requirements Document (FRD)
- Software Requirements Specification (SRS)
- Process Flow Diagrams
- Use Case Diagrams
- User Guides
- Compliance Documentation for FINTRAC
Savings/Outcomes:
- Achieved full regulatory compliance with FINTRAC, eliminating legal risks and ensuring smooth operations.
- 30% faster processing times, significantly improving customer satisfaction.
- Increased customer acquisition through referrals, driven by the unique offering of instant payments to African bank accounts.
- Streamlined remittance processes, reducing operational costs and improving efficiency.
- Enhanced the company’s competitive edge by offering a service not available through major competitors like Western Union.
Problem: Lengthy credit processing times and low customer satisfaction due to outdated loan management processes.
What I Did:
- Designed and implemented an advanced Loan Management System to streamline operations.
- Ensured adherence to regulatory and security protocols.
- Conducted testing and quality assurance to ensure system reliability.
Documents Created: BRD, FRD, Process Flow Diagrams, Test Plans, User Guides.
Savings/Outcomes:
- 60% reduction in average credit processing time.
- 80% reduction in processing duration.
- 20% increase in accurate first-time submissions.
- 15% improvement in customer satisfaction scores.
Problem: Inefficient manufacturing, supply chain, and fleet management processes.
What I Did:
- Implemented Odoo modules for Accounting, Purchasing, Sales, Inventory, Manufacturing, and Fleet Management.
- Aligned Odoo modules with business objectives to improve financial control and operational efficiency.
- Conducted training sessions to ensure smooth adoption of the new system.
Documents Created: Process Flow Diagrams, Training Materials, Test Plans, User Guides.
Savings/Outcomes:
- Improved financial control and automated invoicing processes.
- Streamlined supply chain and inventory management.
- Enhanced fleet management efficiency.
Problem: Low credit card sales and customer retention due to outdated credit risk management practices.
What I Did:
- Developed a predictive analytics model to analyze customer credit behavior and risk profiles.
- Ensured compliance with CBN’s credit risk management guidelines.
- Provided insights to improve credit card product features and customer satisfaction.
Documents Created: Predictive Analytics Model Documentation, Compliance Reports, Product Improvement Recommendations.
Savings/Outcomes:
- 30% increase in credit card sales.
- 25% improvement in customer retention.
- 20% increase in product adoption and customer satisfaction.
Problem: High incidence of financial crimes and delayed reporting of suspicious transactions.
What I Did:
- Built a real-time AML monitoring system using advanced analytics and machine learning.
- Conducted regular audits and risk assessments to ensure compliance with EFCC and CBN guidelines.
Documents Created: AML Monitoring System Design, Compliance Reports, Audit Documentation.
Savings/Outcomes:
- 90% accuracy in flagging fraudulent activities.
- 20% reduction in financial crime incidents.
- Timely reporting to regulatory authorities.
Problem:
- Rising incidents of scams and fraud globally, with individuals and businesses lacking accessible, actionable insights to protect themselves.
- Limited awareness of emerging fraud trends and prevention strategies.
- A need for a trusted, engaging platform to educate and empower users against scams.
What I Did:
- Founded and led ScamStall, a global fraud prevention and awareness platform trusted by thousands of users.
- Developed a content strategy to deliver quick, actionable insights in under 5 minutes, making fraud prevention accessible and easy to understand.
- Created engaging content, including daily blogs, newsletters, and social media posts, to educate users on the latest scams and fraud trends.
- Built partnerships with industry leaders, regulatory bodies, and financial institutions to stay ahead of emerging scam trends.
- Designed and implemented tailored fraud prevention strategies and training programs for businesses of all sizes.
- Represented ScamStall as a thought leader through public speaking, webinars, and online engagements, sharing expertise on digital fraud, financial security, and business process optimization.
Documents Created:
- Fraud Prevention Guides and Training Materials
- Daily Blogs and Newsletters
- Social Media Content (Instagram, LinkedIn, Facebook, Twitter)
- Webinar Presentations and Case Studies
- Business Proposals for Partnerships
Savings/Outcomes:
- Established ScamStall as a leading authority in fraud prevention, trusted by thousands of users globally.
- Delivered actionable insights that helped users protect their assets and outsmart fraudsters.
- Built a strong online presence with engaging content across multiple platforms, driving awareness and user engagement.
- Developed tailored fraud prevention strategies for businesses, reducing their vulnerability to scams.
- Positioned ScamStall as a thought leader in the fraud prevention space through public speaking and partnerships.
ERP Implementation & Business Analysis
Most ERP projects fail due to poor planning, unclear requirements, and lack of user adoption. Businesses invest in ERP systems only to face delays, inefficiencies, and frustration.
I solve this by handling the entire documentation process—requirements gathering, process flow maps, RACI matrices, and functional specs—ensuring seamless collaboration between stakeholders and developers. As a Certified Business Functional Consultant, I make sure your ERP goes live smoothly and is fully adopted by your team.
If your ERP feels overwhelming, I simplify the process and make sure it works for your business, not against it.
AI Chatbots, Website & Social Media Growth
Your customers expect instant responses, seamless navigation, and engaging content—if your website or customer service falls short, they’ll move on.
I develop custom AI chatbots that handle inquiries, bookings, and support requests 24/7, reducing workload and improving customer experience. I also create conversion-focused websites and SEO-driven social media content that attracts, engages, and converts.
Whether you need a smart chatbot, a high-performing website, or a content strategy that drives real growth, I’ll ensure your online presence works for you, not against you.
Your competitors are automating. Are you? Let’s fix that.
Newsletter Setup & Monetization
The biggest brands and creators are making millions from newsletters, but most businesses don’t know where to start.
I set up high-converting newsletters using Beehiiv, the platform used by top newsletters generating six- and seven-figure revenue. From design and automation to growth and monetization, I help you turn email subscribers into paying customers through sponsorships, memberships, and premium content.
Email is the most powerful marketing tool—own your audience, grow your brand, and create a new revenue stream. Let’s build your newsletter.
I don’t just implement technology—I make it work for you, your team, and your business.
Let’s create solutions that don’t just exist but truly make an impact.